Reporting a New Claim
For non-emergency claims please log-in to your client portal to record a new claim. Once this has been logged it will be reviewed by your dedicated claims handling team who will contact you at their earliest opportunity. We will send you notifications of any updates to your claim on the portal and via your listed email address.

If you would prefer to speak to a member of the team directly regarding your claim, please contact us on 0121 423 6200
Emergencies and Out of hours

In the case of an emergency, please contact us on the following number 07960 923203

Before calling us please ensure you have:
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